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Effective Date: June 10, 2025
Welcome to Glam Skin Medi Spa! Please read these Terms and Conditions carefully before using our website and booking our services.
Acceptance of Terms
By accessing or using the Glam Skin Medi Spa website and services, you agree to these Terms and Conditions. If you do not agree, please refrain from using our site or booking our services.
Booking and Appointments
- Appointments can be scheduled online via our website or by calling us at 863-604-1324.
- We recommend booking at least 48 hours in advance to secure your preferred date and time.
- Cancellations or rescheduling must be made at least 24 hours in advance. Cancellations made within less than 24 hours may be subject to a fee of 30%.
- Glam Skin Medi Spa reserves the right to cancel or reschedule appointments if necessary.
Prices and Payments
- All prices for treatments are listed on our website and are subject to change without prior notice.
- Full payment is required at the time of service unless a different arrangement has been made.
- We accept credit/debit cards, cash, digital payments, afterpay.
Return and Refund Policy
15-Day Return Policy:
We want you to be completely satisfied with your purchase. If you are not happy with your item for any reason, you may return it to us within 15 days of the purchase date for a full refund or exchange.
Conditions for Returns:
- The item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
- Any tags, labels, or protective covers must be intact and attached to the item.
Refund Process:
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.
Exchanges:
We do not offer exchanges on any products purchased through our store. If you wish to return an item for a refund, please refer to our Return and Refund Policy for more information.
Return Shipping:
Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us:
If you have any questions about our return and refund policy, or if you need assistance with a return, please contact our customer service team at 863-604-1324.
Policy Last Updated: July 10, 2024
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